Microtransit Pilot Program

What is microtransit, why is it good?


We are looking at ways to supplement or improve existing service for routes with low ridership and areas without connections to existing service. One option being considered is microtransit, a national model of small-scale transit that has proven successful for on-demand or fixed schedule service.

Microtransit is a technology-enabled transit service that uses multi-passenger/pool shuttles or vans to provide service. Passengers request rides on their smartphones or by calling the transit agency to schedule a ride. Microtransit in most small to mid-size cities typically serves 2-4 passengers per hour.

Benefits of Microtransit

  • Responds to most ride requests within 20 minutes
  • Optimizes a vehicle’s route in real time to create an on-demand single-ride or small carpool
  • Offers a one-seat ride when traveling within a microtransit zone or transfers customers to nearby BRT or bus stations for travel outside the zone
  • Offers ride fares similar to current bus trip fares

Next Steps

Tulsa Transit is currently researching options for implementing a pilot program to test the viability of microtransit in the Tulsa metro area through feedback from the Community Stakeholder Committee and the public.

Topics currently under study and for feedback at the first public meeting include:

  • Possible microtransit pilot locations and zone boundaries
  • General service characteristics (days and hours of service)
  • Technology features of microtransit service


12/9/21 Public Meeting Presentation

CLICK HERE  for a written description of the Zone Boundaries under evaluation

(Photo source: Capital Metro Pickup On-Demand Service, Austin, TX)